Feedback and Complaints
We welcome feedback from everyone who uses our services -
whether children, young people or adults.
We will take account of your comments and use these to
help improve our services.
We believe that everyone has a right to be treated with respect,
which means that we want to listen to your experience and views of
our service.
We want to know what you think
Click on the logo below if you would like to complete our
short online survey:
Your views will remain confidential, but where we can, we will
use your feedback to inform staff training, policy development and
to improve practice.
Note: you can only fill
in our survey once so please wait until you feel ready to give
feedback.
Login
Details
If you are currently involved with Cafcass then you should
have received a postcard from us with your personal login details.
If you are having trouble logging in, someone at your local
Cafcass office will be able to help.
Click here for contact details of
our local offices.
Complaints
Click here
for a copy of our Concerns and Complaints
Factsheet.
Click here to
view the formal Cafcass Complaints Procedure.
.
Contacts:
Email: feedback@cafcass.gov.uk
Address: Cafcass, 6 Mendip House, High Street, Taunton, TA1
3SX