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Cafcass' immediate response to the Select Committee Report

23 July 2003

Jonathan Tross, Chief Executive, Cafcass, provided a first response to the Select Committee report on Cafcass.

 

Mr Tross said:

“We welcome the report into Cafcass. We will study it carefully and make a considered response.  We are pleased that the Committee acknowledges the importance of the service, in particular the skill, devotion and commitment of staff throughout the organisation.  We also welcome the Committee’s recognition of measures taken to increase capacity and improve training and development.  We agree with the Committee that we need to work together with professional and voluntary organisations to improve the service we offer to children and families and that creating a positive climate is a joint effort.

 

On delays:

“We recognise that the extent of delays is unacceptable in some parts of the country, however the Committee has pointed out that in some areas there are no significant delays, and the service being provided by Cafcass is as good as that provided by its predecessor service.  Our problem is part of a broader issue of delay in the family justice system. All partners in the system must tackle this as a priority and that is why we have signed up to the protocol to allocate guardians within two days.

 

On training and education:

“Cafcass shares the Committee’s view that training and development are vitally important. Part of our increased budget has been channeled into this to offer continuous learning for staff.  The programme being developed with Royal Holloway includes a module which covers ascertaining and communicating the child’s wishes and feelings to determine what is in the child’s best interests.

 

 

On recruitment and retention:

“We share the Committee’s view that we need to do more to create capacity. This will build on the increased staff practitioner base, up from 1,125 last year to 1,300 this year.  Cafcass is committed to a mixed economy of employed and self-employed practitioners. We continue to recruit self employed contractors, make extensive use of their service and have increased their fees and the information provided to them on professional development issues.

 

On IT:

“We have decided to develop networked solutions to our case management needs in stages, as is good Government practice for such IT developments.  The first stage is a networked case recording system which will address the management information needs the Committee has highlighted.  We are currently considering tenders from potential suppliers.

 

Mr Tross concluded:

“I regret that the Committee chose to place so much emphasis on the history of Cafcass despite the acknowledgement that the views of witnesses, in many ways, reflect the Cafcass of a year ago rather than the Cafcass of today. Also, it is disappointing that the Committee did not give more attention to private law matters.”

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