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Policies

Please click the links below for current Cafcass policies and guidance.

Operating Framework

The Operating Framework sets out what we do and how we use our resources effectively so that we can provide the best service to those children and families referred to us.

Click here to view the Framework.

Click here to view the Executive Summary.

Appendices

Appendix 1: The Legal Framework

Appendix 2: Summary of the United Nations Convention on the Rights of the Child

Appendix 3: Glossary

Appendix 4: Private law business process flow chart

Appendix 5: Public law business process flow chart

Appendix 6: Concerns and complaints process flowchart

Appendix 7: Key principles for the service set out by the Interdisciplinary Alliance for Children

Appendix 8: Cafcass Service Area map

Appendix 9: Cafcass Office Map

Appendix 10: Cafcass Head of Service Area Map

SECS: In providing services to Cafcass as a contractor there is a requirement to do so in accordance with current policies and to remain fully conversant with all Policies.  Please click on the links below to access all relevant policies and guidance.

If there are any links to internal documents within the policies or guidance that you are not able to access, please contact your Cafcass manager to send via email and let us know by email to webenquiries@cafcass.gsi.gov.uk):

To access templates, click here.