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Complaints Procedure

 

Our policy is to be as open as possible and supply the information you have requested, but we may withhold information if we consider an exemption applies.
If information within a document made available under this Publication Scheme is withheld the document will be clearly marked to show where information has been removed and the exemption we have used.

If we refuse to supply all or part of any other information you have asked for we will write to you giving our reasons for refusal. The reasons will be based on the exempted categories under the Freedom of Information Act 2000.

If you are not satisfied with the reasons you have the right to an internal review undertaken by a . You may request an internal review by contacting us via email jasvinder.jassal@cafcass.gov.uk or in writing to:

FOI Officer

Cafcass National Office
6th Floor. Sanctuary Buildings

Great Smith Street

London

SW1P 3BT

Tel: 0844 353 3350

Fax 0844 353 3351

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