Putting children and young people first in the family courts


Contact us


Use this page to find the best contact in Cafcass for your question. Please note that Cafcass cannot give legal advice, information about specific cases to non-parties or advise on your personal circumstances.


Speak to someone about your case with Cafcass


Phone: 0300 456 4000

Email: [email protected]

The Cafcass call centre is open 09:00 - 17:00 Mon - Friday (excluding bank holidays).


Local Cafcass office addresses


Find your local Cafcass office




Free Cafcass advice helpline for separating parents

Finding more help

Leaflets and resources




If you have a concern, complaint or compliment about the work we do, please visit our feedback and complaints page.


General questions about Cafcass


Phone: 0300 456 4000

Email: [email protected]




If you have a question about a role or need to talk to someone about the application process.

Email: [email protected]    


Requests for information


If you want to request information held by Cafcass.

Freedom of information

Personal data requests (Subject Access requests)


Press enquiries


Press Office


Our National office


National Office
3rd Floor
21 Bloomsbury Street


DX address


Cafcass has one DX address for the central receipt of court orders, returns from PNC checks, and returns from Local Authority checks.  This address is:

CAFCASS, Fujitsu Digitisation Mail, DX 307201,Warrington

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