Analytics Officer

We continue to closely monitor the situation surrounding the outbreak of Coronavirus (COVID-19) and are following official guidance from the government and the advice given by Public Health England. We are continuing to recruit but are adapting our timescales and processes to reflect the guidance and advice. Therefore, if we progress your application we will engage with you remotely, either by telephone and/or video call.

ALL internal applicants are asked to upload current CV. You can also provide a ‘supporting statement’ as part of your application which may include some of the information you would normally include in the EoI.

Cafcass is an outstanding organisation that safeguards and promotes the voice of the child in family courts and works with over 140,000 children and families every year. As an evidence-based organisation, the Cafcass Analytics team plays a key role in providing information and insights to our staff and external audiences.

As an Analytics Officer, you will join a high performing team of skilled business intelligence professionals who use industry leading technology to meet organisational information requirements. A typical day will involve:

  • Producing high quality business intelligence reports
  • Providing a first line response to information queries and requests
  • Assisting key programmes and projects with information requirements
  • Developing new skills and sharing your technical knowledge with other team members and staff
  • Supporting the development and testing of reporting systems

To be successful in the role you will have:

  • An intermediate to high level understanding of Excel, SQL and Power BI (this will be tested during the selection process)
  • Experience of reporting on management information systems, quality checking, analysing and presenting information
  • Excellent communication and customer service skills
  • A willingness and desire to develop new technical skills
  • A minimum NVQ4 relevant qualification (or equivalent)

A detailed description of the role and the benefits that Cafcass offers are available under the ‘Documents Available’ link above.

Whilst Cafcass supports location flexibility and working from home, you will be expected to be able to commute to a Cafcass office. We have offices in various locations in England, but the majority of our Analytics staff are based in Leeds, Coventry and London.

We particularly welcome applications from individuals from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with.

If you would like to informally discuss this role, please contact Jigna Patel, Analytics Manager ([email protected]) with an indication of the best times to contact you. However, please note your application must be submitted online.

Please note the following dates. You will be notified of any changes to the provisional interview dates.

Closing date:

30th April 2021

Telephone interviews:

w/c 10th May 2021

Final interview:

w/c 17th May 2021

Please note we may close this vacancy prior to the advertised closing date should we feel we have sufficient applications. Our application process is very quick and simple and so encourage you to apply now.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender identity or expression, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are also a Disability Confident Employer which further underlines our commitment to employ, train, retain and develop the careers of colleagues with disabilities.

Please be advised successful applicants will be subject to a range of pre-engagement checks, including a Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Further information on what the assessment covers can be found by viewing the Cafcass DBS policy.


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