Reward, Benefits and Payroll Officer

Dedicated. Supportive. Unique. Join an organisation that’s just like you.

Here at Cafcass we support over 140,000 children and their families every year, safeguarding and promoting the welfare of each and every child and ensuring their voice is heard in family proceedings, which we’ll sure you agree is very important work.

There is much more we want to tell you about the organisation but for now let’s focus on this role that we’re recruiting for.

Let us tell you more about this opportunity

Part of our Payroll and Benefits Team within the wider HR and OD team, as a Reward, Benefits and Payroll Officer you will contribute to the efficient operation of a wide range of employee pay and benefits providing a high-quality service to the organisation’s workforce.

In terms of what you can expect to be doing in this role, this is likely to include:

  • Administrating employee reward and benefits schemes such as cycle to work, health plan and lease cars
  • Supporting colleagues with pensions administration including both our defined benefit (CARE) scheme as well as a salary sacrifice AVC scheme
  • Assisting in payroll processes such as new starters and leavers

We don’t anticipate that there will be any regular travel associated with this role but happy to discuss this with you if this is a significant consideration.

And here is what you need to have

To be successful in this role, through your initial application / CV and subsequent selection process, we will be looking for you to demonstrate:

  • Experience of administrating employee benefits, employee payroll or other closely related business activities.
  • Skilled in using HR and/or Payroll systems and a good knowledge of relevant business processes.
  • A relevant Payroll, Accounting or HR qualification is desirable
  • Experience of using iTrent /MHR systems would be advantageous but not essential as experience of other similar payroll software would also be beneficial.
  • A high level of attention to detail and strong numerical skills.
  • The ability to work to payroll deadlines and to plan and prioritise work accordingly.
  • A strong commitment to high quality customer service.

Let’s make a difference. Together.

Whether you’re one of our social workers or work in our corporate teams, like HR, then everyone has a critical role to play. And so, if you join us as you’ll see further references to ‘Together’ as this is the name of our relationship-based practice framework.

Built around our values, it is at the heart of the work we do and encourages us to be pro-active and to look for the strengths in ourselves and others, to build positive relationships with our colleagues, our partners and with the children and families that we work with.

If this is the type of organisational culture you think you can thrive in and you are motivated by making a difference for children and families, then read on.

Location, location, location

We are a national organisation and our HR team reflect this; we’re based all around England, working in most cases from home the majority of the time but also working from our 30+ offices from time to time, whether it is for specific meetings or sometimes just a change of scenery and the chance to connect with colleagues. We can tell you more about this when you apply.

Benefits that really benefit you.

We know you want to be rewarded appropriately, you want time away from work to manage your wellbeing, spend time with those important to you, help to secure your future and be trusted to work creatively and autonomously.

So, on top of a competitive salary, you’ll have an excellent holiday allowance (28 days + Bank Holidays), a Local Government pension with 19.4% employer contribution, Health and Wellbeing cash plan and the potential to bring your continuous service with you – which could mean you have 33 days holiday from day one – and a wide range of other benefits that collectively makes for a great package with a highly supportive, flexible employer.

Next steps

If you’ve found your interest has grown stronger as you’ve read this, then you may be ready to think about applying – and if so, our application process is quick and easy and you can upload your current CV as part of it – or maybe you want to head over to to find out more about the organisation first.

We are looking to move forward with this recruitment process as quickly as we can and so will review applications and be in touch as soon as we can. However, as a guide, the timetable we are hoping to work to is below.

Closing date for applications:

17th July

Initial interviews completed by:

29th July

Final interviews:

Between 1st and 13th August

We also understand that we are coming into a time of year when your availability for interviews may be limited so we’ll try to be as flexible as we can and would appreciate it if you could include in your application form any dates that you are not available.

We look forward to receiving your application.

“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are also a Disability Confident Employer which further underlines our commitment to employ, train, retain and develop the careers of colleagues with disabilities.

Please be advised successful applicants will be subject to a range of pre-employment checks, including a Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Further information on what the assessment covers can be found by viewing the Cafcass DBS policy”.


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