Directory of Providers
This directory contains details of the Providers that are commissioned, and funded, to deliver services by Cafcass on behalf of the Ministry of Justice in England. No other providers are contracted to Cafcass, nor can be funded, for the any of the services listed below.
All the Providers listed in this directory are delivered by organisations working in partnership with Cafcass. They work to standards for safety, data protection and feedback that match those of Cafcass and have appropriate accreditations with organisations that verify their standards.
You should only contact the organisations in this directory if your case is/has been open to Cafcass and a Court Order has been issued directing attendance to one of the commissioned services. If you are unsure please contact Cafcass directly using one of the options in the following link Contact us – Cafcass
These services are free for service users where appropriate courts orders and referrals have been made. You can find more information about the services by clicking on the links below:-
- Improving Child and Family Arrangements (ICFA)
- Domestic Abuse Perpetrator Programme (DAPP)
- Separated Parent’s Information Programme (SPIP)
Cases where delivery of service crosses the English-Welsh border
England and Wales are part of the same jurisdiction for family courts, but Cafcass is separated between England (Cafcass England) and Wales (Cafcass Cymru). In most cases where a court in one country orders an activity or contact which is best delivered in the other country, this should be able to take place.
However, provision of DAPP in Wales is more complicated. Currently, Cafcass Cymru does not commission any DAPP programmes. However, Cafcass Cymru occasionally receive requests for the provision of a DAPP and there may be other times when it is necessary to explore provision in Wales.
- If an English court makes a suitable activity order for a father living in Wales to attend a DAPP, the NCT will attempt to secure an accredited local service in Wales, but this cannot be guaranteed. This will be funded by Cafcass England.
- If a Welsh court makes a suitable activity order for a father living in England to attend a DAPP, Cafcass England will facilitate the referral to, and fund, a programme with a Provider from this Service Directory. Cafcass Cymru will contact the NCT in the first instance to discuss the case. The case will be managed in line with Cafcass practice with the case management being carried out by Cafcass Cymru.
Directory of Providers by location
While the services are listed in Cafcass areas, users can be referred to a provider in another area if it is more accessible for them.
Please note that the delivery sites listed for DAPP may not be available for all groups all the time, as this will depend on need and availability.
A1 – Tyneside and Northumbria
-
Improving Child and Family Arrangements (ICFA)
Child Action Northwest (CANW) – North
Contact:
Hannah Wilson
01204 369130
The provider may use the following sub-contractor, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Barnardo Services
-
Domestic Abuse Perpetrator Programme (DAPP)
Barnardo’s
Delivery locations:
- Newcastle
- South Tyneside
- Sunderland
Contact:
Kath Pillar
0191 4784667
-
Separated Parent's Information Programme (SPIP)
Impact Family Services
Delivery locations:
- Gateshead
- Newcastle
- South Shields
- Sunderland
Contact:
Jak Elliott
SPIP Business Support Office: 07375 788818
-
Improving Child and Family Arrangements (ICFA)
-
Domestic Abuse Perpetrator Programme (DAPP)
Barnardo’s
Delivery locations:
- Middlesbrough
Contact:
Kath Pillar
0191 4784667
Harbour Support Services
Delivery locations:
- County Durham
- Hartlepool
- Darlington
- Stockton
- Middlesbrough
Contact:
Emma Goding
03000 202525
TLC: Talk, Listen, Change
Contact:
Cherryl Henry
0161 872 1100 press 2 for Bridging to Change/Domestic Abuse Services
National Probation Service – North West
Contact:
Email: [email protected]
Delivery Locations:
Carlisle
Preston
-
Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Hartlepool
- Teeside
- Knaresborough
- Selby
- Scarborough
Contact:
SPIP Co-Ordinator
07525 731261
Impact Family Services
Delivery locations:
- Darlington
- Durham
Contact:
Jak Elliott
SPIP Business Support Office: 07375 788818
Child Action North West
Delivery locations:
- Barrow
- Carlisle
- Kendal
- Workington
- Chorley
- Preston
- Ormskirk
- Leyland
- Burnley
- Blackburn
- Lancaster
- Blackpool
Contact:
Caroline Lam
Hannah Wilson
0120 436 9132
0120 436 9130
Family Matters Mediate Ltd.
Delivery locations:
- York
Contact:
Alison McDonald
Claire Mawson
0330 088 1440
-
Improving Child and Family Arrangements (ICFA)
-
Domestic Abuse Perpetrator Programme (DAPP)
TLC: Talk, Listen, Change
Delivery locations:
- Salford
- Stockport
- Trafford
Contact:
Cherryl Henry
0161 872 1100 press 2 for Bridging to Change/Domestic Abuse Services
National Probation Service – Greater Manchester
Contact:
Email: [email protected]
Delivery locations:
Manchester City Centre
Bolton (if requested)
-
Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Wigan
Contact:
SPIP Co-Ordinator
07843 467433
Child Action Northwest
Delivery locations:
- Bolton
- Bury
- Rochdale
- Salford
Contact:
Hannah Wilson
Caroline Lam
0120 436 9132
0120 436 9130
Family Action Relationship Support Services
Delivery locations:
- Manchester
- Oldham
- Stockport
- Tameside
- Trafford
Contact:
Ann Furminger (Tues Wed Thurs)
Family Action Booking Line 1: 0207 241 7456
-
Improving Child and Family Arrangements (ICFA)
Child Action Northwest (CANW) – North
Contact:
Hannah Wilson
01204 369130
The provider may use the following sub-contractor, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Yorkshire Children’s Centre
-
Domestic Abuse Perpetrator Programme (DAPP)
National Probation Service – Yorks and Humberside
Contact:
Tracey Vare 07526989417
Email: [email protected]
Delivery Locations:
Hull
Scarborough
York
Grimsby
Scunthorpe
-
Separated Parent’s Information Programme (SPIP)
Family Action Relationship Support Services
Delivery locations:
- Barnsley
- Doncaster
- Rotherham
Contact:
Ann Furminger (Tues Wed Thurs)
Family Action Booking Line 1: 0207 241 7456
Family Action delivered by Polaris
Delivery locations:
- Sheffield
Contact:
Polaris Children’s Services SPIP Team
0800 0121734
Family Matters Mediate Ltd
Delivery locations:
- Barton-Upon-Humber
- Grimsby
- Scunthorpe
Contact:
Alison McDonald
Claire Mawson
0330 088 1440
Relate Hull and East Yorkshire
Delivery locations:
- Hull
Contact:
Debbie Andrew
June Walker
0148 232 9621
-
Improving Child and Family Arrangements (ICFA)
Child Action Northwest (CANW) – North
Contact:
Hannah Wilson
01204 369130
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Families Forward
Yorkshire Children’s Centre
-
Domestic Abuse Perpetrator Programme (DAPP)
National Children’s Centre – Yorkshire Children’s Centre
Delivery locations:
- Halifax
- Huddersfield
Contact:
Contract Manager: Catherine McKenzie
Team Manager: Jonathan Fell
0148 451 9988
0300 800 0074
-
Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Bradford
- Keighley
- Kirklees
Contact:
SPIP Co-Ordinator
07525 731261
Family Action delivered by Polaris
Delivery locations:
- Halifax
- Huddersfield
- Leeds
- Wakefield
Contact:
Polaris Children’s Services SPIP Team
0800 0121734
-
Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Fairways
Tidal Family Support
Roberts Centre
C4F (Centre 4 Families)
Chances Gives Choices
-
Domestic Abuse Perpetrator Programme (DAPP)
National Probation Service – South West
Email: [email protected]
Delivery locations:
Poole
Dorchester
National Probation Service – South Central
Contact:
Email: [email protected]
Delivery locations:
Basingstoke
Southampton
Portsmouth
Reading
Bicester
Slough
Hampton Trust
Contact:
Telephone: 02380 009898
Delivery locations:
Isle of Wight
Eastleigh
Basingstoke
Havant
Southampton
-
Separated Parent’s Information Programme (SPIP)
National Family Mediation
Delivery locations:
- Bournemouth
- Dorchester
- Weymouth
Contact:
Sarah Hawkins
0300 400 0636
Action for Children Services Ltd
Delivery locations:
- Aldershot
- Basingstoke
- Cowes
- Portsmouth
- Southampton
- Winchester
Contact:
SPIP Co-Ordinator
0132 966 6930
Mobile: 07977 912320
-
Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use the following sub-contractor, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Family Ties
C4F (Centre 4 Families)
Family Space
-
Domestic Abuse Perpetrator Programme (DAPP)
National Probation Service – South West
Contact:
Email: [email protected]
Delivery Locations:
Swindon
Chippenham
Gloucester
Bristol
Salisbury
-
Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Bath
- Bristol
- Gloucester
- Weston-Super-Mare
Contact:
SPIP Co-Ordinator
07525 404113
Delivery locations:
- Oxford
Contact:
SPIP Co-Ordinator
0759 041 7959
National Family Mediation
Delivery locations:
- Frome
- Salisbury
- Swindon
Contact:
Sarah Hawkins
0300 400 0636
Family Action delivered by Polaris
Delivery locations:
- Reading
- Bracknell
Contact:
Polaris Children’s Service SPIP Team
0800 012 1734
-
Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Family Ties
Relationships Cornwall
-
Domestic Abuse Perpetrator Programme (DAPP)
Ahimsa
Delivery locations:
- Devon
- Plymouth
- Cornwall
Contact:
Zoë Underwood
0175 221 3535
National Probation Service – South West
Contact:
Email: [email protected]
Delivery Locations:
Bridgwater
Yeovil
Bath
Exeter
Torquay
St Austell
Barnstaple
Plymouth
-
Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Truro
Contact:
SPIP Co-Ordinator
01872 321486 or 07740 455382
National Family Mediation
- Cornwall – Bodmin
- Devon – Plymouth, Newton Abbot, Exeter, Barnstaple
- Somerset – Taunton, Yeovil
Contact:
Sarah Hawkins
0300 400 0636
-
Improving Child and Family Arrangements (ICFA)
Child Action Northwest (CANW) – West
Contact:
Hannah Wilson
01204 369130
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
NYAS
Swan Family
-
Domestic Abuse Perpetrator Programme (DAPP)
TLC: Talk, Listen, Change
Delivery locations:
- Merseyside
Contact:
Nicola Spiby
0161 872 1100 press 2 for Bridging to Change
National Probation Service – North West
Contact:
Email: [email protected]
Delivery Locations:
- Merseyside
- Warrington
- Runcorn
- Chester
- Crewe
-
Separated Parent’s Information Programme (SPIP)
Family Action delivered by Core Assets
Delivery locations:
- Birkenhead
- Chester
- Crewe
Contact:
Core Assets Children’s Service SPIP Team
0800 012 1734
Family Action Relationship Support Services
Delivery locations:
- Liverpool
- St Helens
- Warrington
Contact:
Ann Furminger (Mon – Thurs)
Family Action Booking line : 0207 241 7456
-
Improving Child and Family Arrangements (ICFA)
Children’s Links
Contact:
Rachel Aylmer
01507 528300
The provider may use one of the following sub-contractor(s), however, all enquiries/queries should be directed to the lead provider using the contact details above:
BDP Social Care
-
Domestic Abuse Perpetrator Programme (DAPP)
My Time a Division of Richmond Fellowship
Delivery locations:
- Leicester
Contact:
Sarah Jegou
Shawnee Hands
0121 766 6699
National Probation Service – East of England
Contact:
Dawn Clampin
01480 773653 (direct dial)
01480 773777 (switchboard)
Email: [email protected]
Delivery locations:
- Peterborough
- Huntingdon
- Cambridge
National Probation Service – East Midlands
Contact: Central mailbox
Delivery locations:
Leicestershire
Lincolnshire
Rutland
-
Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Lincoln
Contact:
SPIP Co-Ordinator
07843 343993
The Family Mediation Trust
Delivery locations:
- Leicester
- Peterborough
- Cambridge
Contact:
Jayne Gilman
0122 357 6308
-
Improving Child and Family Arrangements (ICFA)
Children’s Links
Contact:
Rachel Aylmer
01507 528300
The provider may use the following sub-contractor, however, all enquiries/queries should be directed to the lead provider using the contact details above:
The Link Work Contact Centre
-
Domestic Abuse Perpetrator Programme (DAPP)
My Time a Division of Richmond Fellowship
Delivery locations:
- Derby
- Nottingham
Contact:
Sarah Jegou
Shawnee Hands
0121 766 6699
National Probation Service – East Midlands
Contact: Central mailbox
Delivery locations:
Nottinghamshire
Derbyshire
Glow
Delivery locations:
Newhall
South Derbyshire
South of Derby city
Contact:
Email: [email protected]
Gemma Thomas
Telephone: 0330 0945559
-
Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Chesterfield
- Derby
- Mansfield
- Nottingham
Contact:
SPIP Co-Ordinator
07843 343993
Family Action Relationship Support Services
Delivery locations:
- Northern Derbyshire
Contact:
Ann Furminger (Tues Wed Thurs)
Family Action Booking Line 1: 0207 241 7456
-
Improving Child and Family Arrangements (ICFA)
Child Action Northwest (CANW) – West
Contact:
Hannah Wilson
01204 369130
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
HOPE Family Centre
YMCA
Parenting Apart
-
Domestic Abuse Perpetrator Programme (DAPP)
My Time a Division of Richmond Fellowship
Delivery locations:
- Birmingham
- Telford
- Wolverhampton
- Worcester
Contact:
Sarah Jegou
Shawnee Hands
0121 766 6699
Glow (was Arch North Staffs)
Delivery locations:
- Newcastle-under-Lyme
Contact:
Jackie Capewell 0178 222 417
Misha Beigus 0178 222 429
Jason Hanshaw 0178 222 422
National Probation Service – West Midlands
Delivery locations:
- Birmingham
- Wolverhampton
- Stafford
- Stoke
Contact:
-
Separated Parent’s Information Programme (SPIP)
Family Action Relationship Support Services
Delivery locations:
- Birmingham
- Dudley
- Hereford
- Walsall
- Wolverhampton/Telford
- Worcester
Contact:
Ann Furminger (Tues Wed Thurs)
Family Action Booking Line 1: 0207 241 7456
YMCA North Staffs
Delivery locations:
- Stoke on Trent
- Tamworth
- Stafford
Contact:
Alison O’Donovan
Mike Carter
0178 222 2389
0178 222 2376
-
Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use the following sub-contractor, however, all enquiries/queries should be directed to the lead provider using the contact details above.
East Northants Child Contact Services
-
Domestic Abuse Perpetrator Programme (DAPP)
MK-Act Domestic Violence Services
Delivery locations:
- Aylesbury
- High Wycombe
- Milton Keynes
- Northampton
Contact:
0771 876 7974
My Time a Division of Richmond Fellowship
Delivery locations:
- Coventry
- Northampton
Contact:
Sarah Jegou
Shawnee Hands
0121 766 6699
National Probation Service – West Midlands
Delivery location:
- Coventry
Contact:
Email: [email protected]
National Probation Service – East of England
Delivery locations:
- Northampton
- Wellingborough
Contact:
Dawn Clampin
01480 773653 (direct dial)
01480 773777 (switchboard)
Email: [email protected]
-
Separated Parent’s Information Programme (SPIP)
Relate Coventry & Warwickshire
Delivery locations: (Do not deliver in Milton Keynes or Buckinghamshire)
- Coventry
- Leamington Spa
- Northampton
- Nuneaton
Contact:
Jenny French
Tracy Murphy
0247 622 5863
0774 129 3685
-
Improving Child and Family Arrangements (ICFA)
Children’s Links
Contact:
Rachel Aylmer
01507 528300
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above:
Bold Moves
EveryChild
Parenting Apart Centre East (PACE)
-
Domestic Abuse Perpetrator Programme (DAPP)
The Change Project
Delivery locations:
- Basildon
- Bury St Edmunds
- Chelmsford
- Colchester
- Gt Yarmouth
- Ipswich
- Kings Lynn
- Norfolk
- Norwich
- Southend
- Suffolk
Contact:
Tania Woodgate – Deputy CEO
Clare Whalley – Services Co-ordinator
DDI: 07713 307636
Office: 0845 3727701
National Probation Service – East of England (Essex and Norfolk/Suffolk)
Delivery locations:
- Colchester
- Grays
- Harlow
- Southend on Sea
- Bury St Edmunds
- Ipswich
- Kings Lynn
- Lowestoft
- Norwich
Contact:
Essex: Adrian Saward email: [email protected]
Telephone: 07526995715
Georgina Self email: [email protected]
Telephone: 07526995877
Norfolk/Suffolk: Lilly Sage email: [email protected]
Telephone: 07526992006
Email:
-
Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Great Yarmouth
- Kings Lynn
- Norwich
Contact
SPIP Co-Ordinator
07843 344629
Family Action Relationship Support Services
Delivery locations:
- Bury St Edmunds
- Chelmsford
- Colchester
- Ipswich
- Leighton-on-Sea
- Southend-on-Sea
Contact:
Ann Furminger (Tues Wed Thurs)
Family Action Booking Line 1: 0207 241 7456
-
Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Bold Moves
EveryChild Services
Helping Hands
HOPE
C4F (Centre 4 Families)
Reality Family Support Services
-
Domestic Abuse Perpetrator Programme (DAPP)
Domestic Violence Intervention Project (DVIP)
Delivery locations:
- North London – Holloway Road N7
- South London – Bromley
Contact:
Family Court Team: 0207 593 0027
General enquiries: 0207 633 9181
RISE Mutual CIC
Delivery locations:
- Kings Cross
- Lambeth
Contact:
Bev Plunkett – Administrator
Joanne Bertram – Service Manager
Delivery queries: 0753 565 1784 – Bev Plunkett
0770 312 3876 – Joanne Bertram
Delivery queries: [email protected]
Contract queries: mailto:[email protected]
Secure email: via Egress
-
Separated Parent’s Information Programme (SPIP)
RCJ Advice
Delivery locations:
- Battersea
- Bermondsey
- Bromley
- Croydon
- Enfield
- Finsbury Park
- Greenwich
- Hammersmith
- Hayes
- High Holborn
- Ilford
- Islington
- Richmond
- Romford
- Twickenham
- Walthamstow
- Wembley
- Whitechapel
Contact:
Amanda Stewart
0203 475 5080
-
Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
A G Contact Centre
Tidal Family Support
C4F (Centre 4 Families)
-
Domestic Abuse Perpetrator Programme (DAPP)
Domestic Violence Intervention Project (DVIP)
Delivery locations:
- Crawley
Contact:
Liz Ostrowski
0207 593 0027
National Probation Service – Kent, Surrey, Sussex
Contact:
Email: Enquiries: [email protected]
Delivery locations:
Guildford
Staines
Redhill
Brighton
Hastings
Crawley
Littlehampton
-
Separated Parent’s Information Programme (SPIP)
Family Action – delivered by Polaris
Delivery locations:
- Guildford
- Reigate
- Brighton
- Chichester
- Crawley
- Eastbourne
- Horsham
- Worthing
Contact:
Polaris Children’s Service SPIP Team
0800 012 1734
-
Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Following Whispers
Foundations Kent
Reality Family Support Services
-
Domestic Abuse Perpetrator Programme (DAPP)
National Probation Service – Kent, Surrey, Sussex
Contact:
Email: Enquiries – [email protected]
Delivery locations:
Ashford
Maidstone
-
Separated Parent’s Information Programme (SPIP)
Kent Family Mediation Service
Delivery locations:
- Ashford
- Canterbury
- Dartford
- Dover
- Maidstone
- Medway
- Sevenoaks
- Sittingbourne
- Thanet
- Tunbridge Wells
Contact:
Karen Clarke
0179 541 0457
-
Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Bold Moves
Ward Andrews
-
Domestic Abuse Perpetrator Programme (DAPP)
The Change Project
Delivery locations:
- Bedford
- Hertford
- Houghton Regis
- Luton
- Stevenage
- Watford
Contact:
Tania Woodgate – Deputy CEO
Clare Whalley – Services Co-ordinator
DDI: 07713 307636
Office: 0845 3727701
MK-ACT (Fresh Start) Domestic Violence Services
Delivery locations:
- Milton Keynes
Contact:
0771 876 7974
National Probation Service – East of England
Contact:
Dawn Clampin
Email:
01480 773653 (direct dial)
01480 773777 (switchboard)
Delivery locations:
- Bedford
- Luton
- Stevenage
- Hemel Hempstead
- Cheshunt
-
Separated Parent’s Information Programme (SPIP)
Bold Moves
Delivery locations:
- Luton
Contact:
Debbie Hillman
07407 236703
Action for Children Services Ltd
Delivery locations:
- Aylesbury
- Banbury
- Bicester
- Central Buckinghamshire
- Milton Keynes
- Wellingborough
Contact:
SPIP Co-Ordinator
0759 041 7959