Directory of Providers
This directory contains details of the Providers that are commissioned, and funded, to deliver services by Cafcass on behalf of the Ministry of Justice in England. No other providers are contracted to Cafcass, nor can be funded, for the any of the services listed below.
All the Providers listed in this directory are delivered by organisations working in partnership with Cafcass. They work to standards for safety, data protection and feedback that match those of Cafcass and have appropriate accreditations with organisations that verify their standards.
You should only contact the organisations in this directory if your case is/has been open to Cafcass and a Court Order has been issued directing attendance to one of the commissioned services. If you are unsure please contact Cafcass directly using one of the options in the following link Contact us – Cafcass
These services are free for service users where appropriate courts orders and referrals have been made. You can find more information about the services by clicking on the links below:-
Cases where delivery of service crosses the English-Welsh border
England and Wales are part of the same jurisdiction for family courts, but Cafcass is separated between England (Cafcass England) and Wales (Cafcass Cymru). In most cases where a court in one country orders an activity or contact which is best delivered in the other country, this should be able to take place.
Directory of Providers by location
While the services are listed in Cafcass areas, users can be referred to a provider in another area if it is more accessible for them.
Please note that the delivery sites listed for DAPP may not be available for all groups all the time, as this will depend on need and availability.
A1 – Tyneside and Northumbria
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Improving Child and Family Arrangements (ICFA)
Child Action Northwest (CANW) – North
Contact:
Hannah Wilson
01204 369130
The provider may use the following sub-contractor, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Barnardo Services
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Separated Parent's Information Programme (SPIP)
Impact Family Services
Delivery locations:
- Gateshead
- Newcastle
- South Shields
- Sunderland
Contact:
Jak Elliott
SPIP Business Support Office: 07375 788818
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Improving Child and Family Arrangements (ICFA)
-
Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Hartlepool
- Teeside
- Knaresborough
- Selby
- Scarborough
Contact:
SPIP Co-Ordinator
07525 731261
Impact Family Services
Delivery locations:
- Darlington
- Durham
Contact:
Jak Elliott
SPIP Business Support Office: 07375 788818
Child Action North West
Delivery locations:
- Barrow
- Carlisle
- Kendal
- Workington
- Chorley
- Preston
- Ormskirk
- Leyland
- Burnley
- Blackburn
- Lancaster
- Blackpool
Contact:
Caroline Lam
Hannah Wilson
0120 436 9132
0120 436 9130
Family Matters Mediate Ltd.
Delivery locations:
- York
Contact:
Alison McDonald
Claire Mawson
0330 088 1440
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Improving Child and Family Arrangements (ICFA)
-
Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Wigan
Contact:
SPIP Co-Ordinator
07590002644
Child Action Northwest
Delivery locations:
- Bolton
- Bury
- Rochdale
- Salford
Contact:
Hannah Wilson
Caroline Lam
0120 436 9132
0120 436 9130
Family Action Relationship Support Services
Delivery locations:
- Manchester
- Oldham
- Stockport
- Tameside
- Trafford
Contact:
Ann Furminger (Tues Wed Thurs)
Family Action Booking Line 1: 0207 241 7456
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Improving Child and Family Arrangements (ICFA)
Child Action Northwest (CANW) – North
Contact:
Hannah Wilson
01204 369130
The provider may use the following sub-contractor, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Yorkshire Children’s Centre
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Separated Parent’s Information Programme (SPIP)
Family Action Relationship Support Services
Delivery locations:
- Barnsley
- Doncaster
- Rotherham
Contact:
Ann Furminger (Tues Wed Thurs)
Family Action Booking Line 1: 0207 241 7456
Family Action delivered by Polaris
Delivery locations:
- Sheffield
Contact:
Polaris Children’s Services SPIP Team
0800 0121734
Family Matters Mediate Ltd
Delivery locations:
- Barton-Upon-Humber
- Grimsby
- Scunthorpe
Contact:
Alison McDonald
Claire Mawson
0330 088 1440
Relate Hull and East Yorkshire
Delivery locations:
- Hull
Contact:
Debbie Andrew
June Walker
0148 232 9621
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Improving Child and Family Arrangements (ICFA)
Child Action Northwest (CANW) – North
Contact:
Hannah Wilson
01204 369130
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Families Forward
Yorkshire Children’s Centre
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Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Bradford
- Keighley
- Kirklees
Contact:
SPIP Co-Ordinator
07525 731261
Family Action delivered by Polaris
Delivery locations:
- Halifax
- Huddersfield
- Leeds
- Wakefield
Contact:
Polaris Children’s Services SPIP Team
0800 0121734
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Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Fairways
Tidal Family Support
Roberts Centre
C4F (Centre 4 Families)
Chances Gives Choices
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Separated Parent’s Information Programme (SPIP)
National Family Mediation
Delivery locations:
- Bournemouth
- Dorchester
- Weymouth
Contact:
Sarah Hawkins
0300 400 0636
Action for Children Services Ltd
Delivery locations:
- Aldershot
- Basingstoke
- Cowes
- Portsmouth
- Southampton
- Winchester
Contact:
SPIP Co-Ordinator
0132 966 6930
Mobile: 07977 912320
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Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use the following sub-contractor, however, all enquiries/queries should be directed to the lead provider using the contact details above.
C4F (Centre 4 Families)
Family Space
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Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Bath
- Bristol
- Gloucester
- Weston-Super-Mare
Contact:
SPIP Co-Ordinator
07525 404113
Delivery locations:
- Oxford
Contact:
SPIP Co-Ordinator
0759 041 7959
National Family Mediation
Delivery locations:
- Frome
- Salisbury
- Swindon
Contact:
Sarah Hawkins
0300 400 0636
Family Action delivered by Polaris
Delivery locations:
- Reading
- Bracknell
Contact:
Polaris Children’s Service SPIP Team
0800 012 1734
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Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Relationships Cornwall
TQ1 Family Service
Bold Moves
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Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Truro
Contact:
SPIP Co-Ordinator
Tel: 07525 731261
National Family Mediation
- Cornwall – Bodmin
- Devon – Plymouth, Newton Abbot, Exeter, Barnstaple
- Somerset – Taunton, Yeovil
Contact:
Sarah Hawkins
0300 400 0636
-
Improving Child and Family Arrangements (ICFA)
Child Action Northwest (CANW) – West
Contact:
Hannah Wilson
01204 369130
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
NYAS
Swan Family
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Separated Parent’s Information Programme (SPIP)
Family Action delivered by Core Assets
Delivery locations:
- Birkenhead
- Chester
- Crewe
Contact:
Core Assets Children’s Service SPIP Team
0800 012 1734
Family Action Relationship Support Services
Delivery locations:
- Liverpool
- St Helens
- Warrington
Contact:
Ann Furminger (Mon – Thurs)
Family Action Booking line : 0207 241 7456
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Improving Child and Family Arrangements (ICFA)
-
Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Lincoln
Contact:
SPIP Co-Ordinator
07843 343993
The Family Mediation Trust
Delivery locations:
- Leicester
- Peterborough
- Cambridge
Contact:
Jayne Gilman
0122 357 6308
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Improving Child and Family Arrangements (ICFA)
Children’s Links
Contact:
Michelle Randle
01507 528300
The provider may use the following sub-contractor, however, all enquiries/queries should be directed to the lead provider using the contact details above:
The Link Work Contact Centre
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Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Chesterfield
- Derby
- Mansfield
- Nottingham
Contact:
SPIP Co-Ordinator
07843 343993
Family Action Relationship Support Services
Delivery locations:
- Northern Derbyshire
Contact:
Ann Furminger (Tues Wed Thurs)
Family Action Booking Line 1: 0207 241 7456
-
Improving Child and Family Arrangements (ICFA)
Child Action Northwest (CANW) – West
Contact:
Hannah Wilson
01204 369130
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
HOPE Family Centre
YMCA
Parenting Apart
Relate Birmingham
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Separated Parent’s Information Programme (SPIP)
Family Action Relationship Support Services
Delivery locations:
- Birmingham
- Dudley
- Hereford
- Walsall
- Wolverhampton/Telford
- Worcester
Contact:
Ann Furminger (Tues Wed Thurs)
Family Action Booking Line 1: 0207 241 7456
YMCA North Staffs
Delivery locations:
- Stoke on Trent
- Tamworth
- Stafford
Contact:
Josephine Mensah
Mike Carter
0178 222 2389
0178 222 2376
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Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use the following sub-contractor, however, all enquiries/queries should be directed to the lead provider using the contact details above.
East Northants Child Contact Services
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Separated Parent’s Information Programme (SPIP)
Relate Coventry & Warwickshire
Delivery locations: (Do not deliver in Milton Keynes or Buckinghamshire)
- Coventry
- Leamington Spa
- Northampton
- Nuneaton
Contact:
Jenny French
Tracy Murphy
0247 622 5863
0774 129 3685
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Improving Child and Family Arrangements (ICFA)
Children’s Links
Contact:
Michelle Randle
01507 528300
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above:
Bold Moves
EveryChild
Parenting Apart Centre East (PACE)
Swan Family
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Separated Parent’s Information Programme (SPIP)
Action for Children Services Ltd
Delivery locations:
- Great Yarmouth
- Kings Lynn
- Norwich
Contact
SPIP Co-Ordinator
07525 731261
Family Action Relationship Support Services
Delivery locations:
- Bury St Edmunds
- Chelmsford
- Colchester
- Ipswich
- Leighton-on-Sea
- Southend-on-Sea
Contact:
Ann Furminger (Tues Wed Thurs)
Family Action Booking Line 1: 0207 241 7456
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Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Bold Moves
Help Handz
HOPE
C4F (Centre 4 Families)
Reality Family Support Services
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Separated Parent’s Information Programme (SPIP)
RCJ Advice
Delivery locations:
- Battersea
- Bermondsey
- Bromley
- Croydon
- Enfield
- Finsbury Park
- Greenwich
- Hammersmith
- Hayes
- High Holborn
- Ilford
- Islington
- Richmond
- Romford
- Twickenham
- Walthamstow
- Wembley
- Whitechapel
Contact:
Amanda Stewart
0203 475 5080
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Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
A G Contact Centre
C4F (Centre 4 Families)
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Separated Parent’s Information Programme (SPIP)
Family Action – delivered by Polaris
Delivery locations:
- Guildford
- Reigate
- Brighton
- Chichester
- Crawley
- Eastbourne
- Horsham
- Worthing
Contact:
Polaris Children’s Service SPIP Team
0800 012 1734
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Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Foundations Kent
Reality Family Support Services
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Separated Parent’s Information Programme (SPIP)
Kent Family Mediation Service
Delivery locations:
- Ashford
- Canterbury
- Dartford
- Dover
- Maidstone
- Medway
- Sevenoaks
- Sittingbourne
- Thanet
- Tunbridge Wells
Contact:
Karen Clarke
0179 541 0457
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Improving Child and Family Arrangements (ICFA)
Swan Family
Contact:
Lucy Glass
07956 370905
01322 618100
The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.
Bold Moves
Ward Andrews
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Separated Parent’s Information Programme (SPIP)
Bold Moves
Delivery locations:
- Luton
Contact:
Debbie Hillman
07407 236703
Action for Children Services Ltd
Delivery locations:
- Aylesbury
- Banbury
- Bicester
- Central Buckinghamshire
- Milton Keynes
- Wellingborough
Contact:
SPIP Co-Ordinator
0759 041 7959