Putting children and young people first in the family courts

Directory of Providers

 

This directory contains details of the Providers that are commissioned, and funded, to deliver services by Cafcass on behalf of the Ministry of Justice in England. No other providers are contracted to Cafcass, nor can be funded, for the any of the services listed below.

All the Providers listed in this directory are delivered by organisations working in partnership with Cafcass. They work to standards for safety, data protection and feedback that match those of Cafcass and have appropriate accreditations with organisations that verify their standards.

These services are free for service users where appropriate courts orders and referrals have been made. The services available are:

 

Cases where delivery of service crosses the English-Welsh border

England and Wales are part of the same jurisdiction for family courts, but Cafcass is separated between England (Cafcass England) and Wales (Cafcass Cymru). In most cases where a court in one country orders an activity or contact which is best delivered in the other country, this should be able to take place.

However, provision of DAPP in Wales is more complicated. Currently, Cafcass Cymru does not commission any DAPP programmes. However, Cafcass Cymru occasionally receive requests for the provision of a DAPP and there may be other times when it is necessary to explore provision in Wales.

  • If an English court makes a suitable activity order for a father living in Wales to attend a DAPP, the NCT will attempt to secure an accredited local service in Wales, but this cannot be guaranteed. This will be funded by Cafcass England. Please contact [email protected] for further information.
  • If a Welsh court makes a suitable activity order for a father living in England to attend a DAPP, Cafcass England will facilitate the referral to, and fund, a programme with a Provider from this Service Directory. Cafcass Cymru will contact the NCT in the first instance to discuss the case. The case will be managed in line with Cafcass practice with the case management being carried out by Cafcass Cymru.

 

Directory of Providers by location

While the services are listed in Cafcass areas, users can be referred to a provider in another area if it is more accessible for them.

Please note that the delivery sites listed for DAPP may not be available for all groups all the time, as this will depend on need and availability.

Avon Dorset Leicestershire Suffolk
Bedfordshire Durham Lincolnshire Surrey
Berkshire Essex Merseyside Sussex
Birmingham Gloucestershire Norfolk Teesside
Black Country Greater London North Yorkshire Tyneside
Buckinghamshire Greater Manchester Northampton Warwickshire
Cambridgeshire Hampshire Northumbria West Yorkshire
Cheshire Herefordshire Nottinghamshire Wiltshire
Cornwall Hertfordshire Oxfordshire Worcestershire
Coventry Humberside Shropshire York
Cumbria Isle of Wight Somerset
Derbyshire Kent South Yorkshire
Devon Lancashire Staffordshire

 

A1 – Tyneside and Northumbria

 

 

A2 – Durham, Teesside, North Yorkshire, York, Cumbria and Lancashire

 

 

A3 – Greater Manchester

 

 

A4 – South Yorkshire and Humberside

 

  • Improving Child and Family Arrangements (ICFA)

    Child Action Northwest (CANW)

     

    Contact: 

    Hannah Wilson

    01204 369130

     

    [email protected]

     

     

    The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.

    Barnardo Services

    Families Forward

    HOPE Family Centre

    NYAS

    Relate Birmingham

    Swan Family

    Yorkshire Children’s Centre

    YMCA

  • Domestic Abuse Perpetrator Programme (DAPP)

     

    Humberside, Lincolnshire and North Yorkshire Community Rehabilitation Company Ltd

    Delivery locations:

    • Grimsby
    • Hull
    • Scunthorpe

    Contact:

    Tracey Vare

    [email protected]

    07526989417

    Layla Wild

    [email protected]

    07526989983

    Louise Fruin

    [email protected]

    Derbyshire Leicestershire Nottinghamshire Rutland – (Reducing Reoffending Partnership)

    Delivery locations:

    • South Yorkshire

    Contact:

    [email protected]

    Referrals

    Karen Fairclough
    [email protected]

    0121 273 4568

    South Yorkshire Community Rehabilitation Company Ltd

    Delivery locations:

    • Barnsley
    • Doncaster
    • Rotherham
    • Sheffield

    Contact:

    Kevin Sobieralski

    0345 608 1275

    [email protected]

  • Separated Parent’s Information Programme (SPIP)

    Family Action Relationship Support Services

    Delivery locations:

    • Barnsley
    • Doncaster
    • Rotherham

     

    Contact:

    Ann Furminger  (Tues Wed Thurs)

    Family Action Booking Line 1: 0207 241 7456

     

    [email protected]

     

    Family Action delivered by Polaris

    Delivery locations:

    • Sheffield

     

    Contact:

    Polaris Children’s Services SPIP Team

    0800 0121734

    [email protected]

     

     

    Family Matters Mediate Ltd

    Delivery locations:

    • Barton-Upon-Humber
    • Grimsby
    • Scunthorpe

     

    Contact:

    Alison McDonald

    Claire Mawson

    0330 088 1440

    [email protected]

     

    Relate Hull and East Yorkshire

    Delivery locations:

    • Hull

     

    Contact:

    Debbie Andrew

    June Walker

    0148 232 9621

    [email protected]

 

A5 – West Yorkshire

 

A6 – Hampshire, Isle of Wight and Dorset

 

 

A7 – Avon, Gloucestershire, Berkshire and Wiltshire

 

 

A8 – Cornwall, Devon and Somerset

 

A9 – Cheshire and Merseyside

 

 

A10 – Leicestershire, Lincolnshire and Cambridgeshire

 

 

A11 – Nottinghamshire and Derbyshire

 

 

A12 – Birmingham, the Black Country, Shropshire, Herefordshire, Staffordshire and Worcestershire

 

 

A13 – Coventry, National Business Centre and Northampton

 

 

A14 – Essex, Suffolk and Norfolk

 

  • Improving Child and Family Arrangements (ICFA)

    Children’s Links

     

    Contact:

    Rachel Aylmer

    01507 528300

    [email protected]

     

    The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above:

     

    AG Family Support

    BDP Social Care

    Great Future Support Ltd

    EveryChild Services

    Safe Alternative

  • Domestic Abuse Perpetrator Programme (DAPP)

    The Change Project

    Delivery locations:

    • Basildon
    • Bury St Edmunds
    • Chelmsford
    • Colchester
    • Gt Yarmouth
    • Ipswich
    • Kings Lynn
    • Norfolk
    • Norwich
    • Southend
    • Suffolk

    Contact:

    Tania Woodgate – Deputy CEO

    Clare Whalley – Services Co-ordinator

    DDI: 07713 307636

    Office: 01245 258680

    [email protected]

    [email protected]

    Norfolk & Suffolk Community Rehabilitation Company Ltd

    Delivery locations:

    • Bury St Edmunds
    • Ipswich
    • Kings Lynn
    • Lowestoft
    • Norwich

    Contact:

    Jessica Quickenden

    Heather Dempsey

    0345 6080209

    [email protected]

    [email protected]

    Essex Community Rehabilitation Company Ltd

    Delivery locations:

    • Colchester
    • Grays
    • Harlow
    • Southend-on-Sea

    Contact:

    James Campbell

    Steve Sadler

    0734 168 4430

    0734 150 9356

    0345 608 0211

    [email protected]

    [email protected]

    [email protected]

  • Separated Parent’s Information Programme (SPIP)

    Action for Children Services Ltd

    Delivery locations:

    • Great Yarmouth
    • Kings Lynn
    • Norwich

     

    Contact

    SPIP Co-Ordinator

    07843 344629

    [email protected]

     

    Family Action Relationship Support Services

    Delivery locations:

    • Bury St Edmunds
    • Chelmsford
    • Colchester
    • Ipswich
    • Leighton-on-Sea
    • Southend-on-Sea

     

    Contact:

    Ann Furminger (Tues Wed Thurs)

    Family Action Booking Line 1: 0207 241 7456

    [email protected]

     

 

A15 – Greater London

 

  • Improving Child and Family Arrangements (ICFA)

    Swan Family

    Contact:

    Lucy Glass

    07956 370905

    01322 618100

     

    [email protected]

     

    The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.

    EveryChild Services

    Fairways

    Family Ties

    Jigsaw

    Parenting Solutions Devon

    Relate Dorset

    Relationships Cornwall

    Roberts Centre

    Ward Andrews

    YMCA – Bournemouth

     

  • Domestic Abuse Perpetrator Programme (DAPP)

    Domestic Violence Intervention Project (DVIP)

    Delivery locations:

    • North London – Holloway Road N7
    • South London – Bromley

    Contact:

    Family Court Team:  0207 593 0027

    General enquiries: 0207 633 9181

    [email protected]

    RISE Mutual CIC

    Delivery locations:

    • Kings Cross
    • Lambeth

    Contact:

    Bev Plunkett – Administrator

    Joanne Bertram – Service Manager

    Delivery queries: 0753 565 1784 – Bev Plunkett

    0770 312 3876 – Joanne Bertram

    Delivery queries: [email protected]

    Contract queries: mailto:[email protected]

    Secure email:  via Egress

  • Separated Parent’s Information Programme (SPIP)

    RCJ Advice

    Delivery locations:

    • Battersea
    • Bermondsey
    • Bromley
    • Croydon
    • Enfield
    • Finsbury Park
    • Greenwich
    • Hammersmith
    • Hayes
    • High Holborn
    • Ilford
    • Islington
    • Richmond
    • Romford
    • Twickenham
    • Walthamstow
    • Wembley
    • Whitechapel 

     

    Contact:

    Amanda Stewart

    0203 475 5080

    [email protected]

 

A16 – Surrey and Sussex

 

  • Improving Child and Family Arrangements (ICFA)

    Swan Family

    Contact:

    Lucy Glass

    07956 370905

    01322 618100

     

    [email protected]

     

    The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.

    Fairways

    Family Ties

    Jigsaw

    Parenting Solutions Devon

    Relate Dorset

    Relationships Cornwall

    Roberts Centre

    Ward Andrews

    YMCA – Bournemouth

     

  • Domestic Abuse Perpetrator Programme (DAPP)

    Kent Surrey Sussex Community Rehabilitation Company Ltd

    Delivery locations:

    • Crawley
    • Brighton
    • Guildford
    • Hastings
    • Littlehampton
    • Redhill
    • Staines

    Contact:

    Joanna King

    Alison Majuqwana (Programmes Manager)

    0162 268 8858

    0162 235 6441

    [email protected]

    Domestic Violence Intervention Project (DVIP)

    Delivery locations:

    • Crawley

    Contact:

    Liz Ostrowski

    0207 593 0027

    [email protected]

  • Separated Parent’s Information Programme (SPIP)

    Family Action – delivered by Polaris

    Delivery locations:

    • Guildford
    • Reigate
    • Brighton
    • Chichester
    • Crawley
    • Eastbourne
    • Horsham
    • Worthing

     

    Contact:

    Polaris Children’s Service SPIP Team

    0800 012 1734

    [email protected]

     

     

 

A17 – Kent

 

A18 – Hertfordshire, Buckinghamshire and Bedfordshire (Stevenage office)

 

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