Directory of Providers


This directory contains details of the Providers that are commissioned, and funded, to deliver services by Cafcass on behalf of the Ministry of Justice in England. No other providers are contracted to Cafcass, nor can be funded, for the any of the services listed below.

All the Providers listed in this directory are delivered by organisations working in partnership with Cafcass. They work to standards for safety, data protection and feedback that match those of Cafcass and have appropriate accreditations with organisations that verify their standards.

You should only contact the organisations in this directory if your case is/has been open to Cafcass and a Court Order has been issued directing attendance to one of the commissioned services. If you are unsure please contact Cafcass directly using one of the options in the following link Contact us – Cafcass

These services are free for service users where appropriate courts orders and referrals have been made. You can find more information about the services by clicking on the links below:-


Cases where delivery of service crosses the English-Welsh border

England and Wales are part of the same jurisdiction for family courts, but Cafcass is separated between England (Cafcass England) and Wales (Cafcass Cymru). In most cases where a court in one country orders an activity or contact which is best delivered in the other country, this should be able to take place.

However, provision of DAPP in Wales is more complicated. Currently, Cafcass Cymru does not commission any DAPP programmes. However, Cafcass Cymru occasionally receive requests for the provision of a DAPP and there may be other times when it is necessary to explore provision in Wales.

  • If an English court makes a suitable activity order for a father living in Wales to attend a DAPP, the NCT will attempt to secure an accredited local service in Wales, but this cannot be guaranteed. This will be funded by Cafcass England. Please contact [email protected] for further information.
  • If a Welsh court makes a suitable activity order for a father living in England to attend a DAPP, Cafcass England will facilitate the referral to, and fund, a programme with a Provider from this Service Directory. Cafcass Cymru will contact the NCT in the first instance to discuss the case. The case will be managed in line with Cafcass practice with the case management being carried out by Cafcass Cymru.


Directory of Providers by location

While the services are listed in Cafcass areas, users can be referred to a provider in another area if it is more accessible for them.

Please note that the delivery sites listed for DAPP may not be available for all groups all the time, as this will depend on need and availability.

Avon Dorset Leicestershire Suffolk
Bedfordshire Durham Lincolnshire Surrey
Berkshire Essex Merseyside Sussex
Birmingham Gloucestershire Norfolk Teesside
Black Country Greater London North Yorkshire Tyneside
Buckinghamshire Greater Manchester Northampton Warwickshire
Cambridgeshire Hampshire Northumbria West Yorkshire
Cheshire Herefordshire Nottinghamshire Wiltshire
Cornwall Hertfordshire Oxfordshire Worcestershire
Coventry Humberside Shropshire York
Cumbria Isle of Wight Somerset
Derbyshire Kent South Yorkshire
Devon Lancashire Staffordshire


A1 – Tyneside and Northumbria



A2 – Durham, Teesside, North Yorkshire, York, Cumbria and Lancashire


A3 – Greater Manchester



A4 – South Yorkshire and Humberside


  • Improving Child and Family Arrangements (ICFA)

    Child Action Northwest (CANW) – North


    Hannah Wilson

    01204 369130

    [email protected]

    The provider may use the following sub-contractor, however, all enquiries/queries should be directed to the lead provider using the contact details above.

    Yorkshire Children’s Centre


  • Domestic Abuse Perpetrator Programme (DAPP)


    National Probation Service – Yorks and Humberside


    Tracey Vare  07526989417

    Email: [email protected]

    Delivery Locations:







  • Separated Parent’s Information Programme (SPIP)

    Family Action Relationship Support Services

    Delivery locations:

    • Barnsley
    • Doncaster
    • Rotherham



    Ann Furminger  (Tues Wed Thurs)

    Family Action Booking Line 1: 0207 241 7456


    [email protected]


    Family Action delivered by Polaris

    Delivery locations:

    • Sheffield



    Polaris Children’s Services SPIP Team

    0800 0121734

    [email protected]



    Family Matters Mediate Ltd

    Delivery locations:

    • Barton-Upon-Humber
    • Grimsby
    • Scunthorpe



    Alison McDonald

    Claire Mawson

    0330 088 1440

    [email protected]


    Relate Hull and East Yorkshire

    Delivery locations:

    • Hull



    Debbie Andrew

    June Walker

    0148 232 9621

    [email protected]


A5 – West Yorkshire


A6 – Hampshire, Isle of Wight and Dorset



A7 – Avon, Gloucestershire, Berkshire and Wiltshire



A8 – Cornwall, Devon and Somerset


A9 – Cheshire and Merseyside



A10 – Leicestershire, Lincolnshire and Cambridgeshire



A11 – Nottinghamshire and Derbyshire



A12 – Birmingham, the Black Country, Shropshire, Herefordshire, Staffordshire and Worcestershire



A13 – Coventry, National Business Centre and Northampton



A14 – Essex, Suffolk and Norfolk


A15 – Greater London


  • Improving Child and Family Arrangements (ICFA)

    Swan Family


    Lucy Glass

    07956 370905

    01322 618100

    [email protected]

    The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.

    Bold Moves

    EveryChild Services

    Helping Hands


    C4F (Centre 4 Families)

    Reality Family Support Services

  • Domestic Abuse Perpetrator Programme (DAPP)

    Domestic Violence Intervention Project (DVIP)

    Delivery locations:

    • North London – Holloway Road N7
    • South London – Bromley


    Family Court Team:  0207 593 0027

    General enquiries: 0207 633 9181

    [email protected]

    RISE Mutual CIC

    Delivery locations:

    • Kings Cross
    • Lambeth


    Bev Plunkett – Administrator

    Joanne Bertram – Service Manager

    Delivery queries: 0753 565 1784 – Bev Plunkett

    0770 312 3876 – Joanne Bertram

    Delivery queries: [email protected]

    Contract queries: mailto:[email protected]

    Secure email:  via Egress

  • Separated Parent’s Information Programme (SPIP)

    RCJ Advice

    Delivery locations:

    • Battersea
    • Bermondsey
    • Bromley
    • Croydon
    • Enfield
    • Finsbury Park
    • Greenwich
    • Hammersmith
    • Hayes
    • High Holborn
    • Ilford
    • Islington
    • Richmond
    • Romford
    • Twickenham
    • Walthamstow
    • Wembley
    • Whitechapel 



    Amanda Stewart

    0203 475 5080

    [email protected]


A16 – Surrey and Sussex



A17 – Kent


A18 – Hertfordshire, Buckinghamshire and Bedfordshire (Stevenage office)


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