Directory of Providers

This directory contains details of the Providers that are commissioned, and funded, to deliver services by Cafcass on behalf of the Ministry of Justice in England. No other providers are contracted to Cafcass, nor can be funded, for the any of the services listed below.

All the Providers listed in this directory are delivered by organisations working in partnership with Cafcass. They work to standards for safety, data protection and feedback that match those of Cafcass and have appropriate accreditations with organisations that verify their standards.

You should only contact the organisations in this directory if your case is/has been open to Cafcass and a Court Order has been issued directing attendance to one of the commissioned services. If you are unsure please contact Cafcass directly using one of the options in the following link Contact us – Cafcass

These services are free for service users where appropriate courts orders and referrals have been made. You can find more information about the services by clicking on the links below:-

 

Cases where delivery of service crosses the English-Welsh border

England and Wales are part of the same jurisdiction for family courts, but Cafcass is separated between England (Cafcass England) and Wales (Cafcass Cymru). In most cases where a court in one country orders an activity or contact which is best delivered in the other country, this should be able to take place.

However, provision of DAPP in Wales is more complicated. Currently, Cafcass Cymru does not commission any DAPP programmes. However, Cafcass Cymru occasionally receive requests for the provision of a DAPP and there may be other times when it is necessary to explore provision in Wales.

  • If an English court makes a suitable activity order for a father living in Wales to attend a DAPP, the NCT will attempt to secure an accredited local service in Wales, but this cannot be guaranteed. This will be funded by Cafcass England.
  • If a Welsh court makes a suitable activity order for a father living in England to attend a DAPP, Cafcass England will facilitate the referral to, and fund, a programme with a Provider from this Service Directory. Cafcass Cymru will contact the NCT in the first instance to discuss the case. The case will be managed in line with Cafcass practice with the case management being carried out by Cafcass Cymru.

 

Directory of Providers by location

While the services are listed in Cafcass areas, users can be referred to a provider in another area if it is more accessible for them.

Please note that the delivery sites listed for DAPP may not be available for all groups all the time, as this will depend on need and availability.

Avon Dorset Leicestershire Suffolk
Bedfordshire Durham Lincolnshire Surrey
Birmingham Essex Merseyside Sussex
Black Country Gloucestershire Norfolk Teesside
Buckinghamshire Greater London North Yorkshire Thames Valley
Cambridgeshire Greater Manchester Northampton Tyneside
Cheshire Hampshire Northumbria West Yorkshire
Cornwall Herefordshire Nottinghamshire Wiltshire
Coventry Hertfordshire Rutland Worcestershire
Cumbria Humberside Shropshire York
Darlington Isle of Wight Somerset
Derbyshire Kent South Yorkshire
Devon Lancashire Staffordshire

 

A1 – Tyneside and Northumbria

 

 

A2 – Darlington, Durham, Teesside, North Yorkshire, York, Cumbria and Lancashire

 

A3 – Greater Manchester

 

 

A4 – South Yorkshire and Humberside

  • Improving Child and Family Arrangements (ICFA)

    Child Action Northwest (CANW) – North

    Contact: 

    Hannah Wilson

    01204 369130

    [email protected]

    The provider may use the following sub-contractor, however, all enquiries/queries should be directed to the lead provider using the contact details above.

    Yorkshire Children’s Centre

     

  • Domestic Abuse Perpetrator Programme (DAPP)

     

    National Probation Service – Yorks and Humberside

    Contact: 

    Tracey Vare  07526989417

    Email: [email protected]

    Delivery Locations:

    Hull

    Scarborough

    York

    Grimsby

    Scunthorpe

     

  • Separated Parent’s Information Programme (SPIP)

    Family Action Relationship Support Services

    Delivery locations:

    • Barnsley
    • Doncaster
    • Rotherham

     

    Contact:

    Ann Furminger  (Tues Wed Thurs)

    Family Action Booking Line 1: 0207 241 7456

     

    [email protected]

     

    Family Action delivered by Polaris

    Delivery locations:

    • Sheffield

     

    Contact:

    Polaris Children’s Services SPIP Team

    0800 0121734

    [email protected]

     

     

    Family Matters Mediate Ltd

    Delivery locations:

    • Barton-Upon-Humber
    • Grimsby
    • Scunthorpe

     

    Contact:

    Alison McDonald

    Claire Mawson

    0330 088 1440

    [email protected]

     

    Relate Hull and East Yorkshire

    Delivery locations:

    • Hull

     

    Contact:

    Debbie Andrew

    June Walker

    0148 232 9621

    [email protected]

 

A5 – West Yorkshire

 

A6 – Hampshire, Isle of Wight and Dorset

 

 

A7 – Avon, Gloucestershire, Wiltshire and Thames Valley

 

A8 – Cornwall, Devon and Somerset

 

A9 – Cheshire and Merseyside

 

 

A10 – Leicestershire, Lincolnshire, Cambridgeshire and Rutland

 

A11 – Nottinghamshire and Derbyshire

 

 

A12 – Birmingham, the Black Country, Shropshire, Herefordshire, Staffordshire and Worcestershire

 

A13 – Coventry and Northampton

 

A14 – Essex, Suffolk and Norfolk

  • Improving Child and Family Arrangements (ICFA)

    Children’s Links

    Contact:

    Rachel Aylmer

    01507 528300

    [email protected]

    The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above:

    Bold Moves

    EveryChild

    Parenting Apart Centre East (PACE)

  • Domestic Abuse Perpetrator Programme (DAPP)

    The Change Project

    Delivery locations:

    • Basildon
    • Bury St Edmunds
    • Chelmsford
    • Colchester
    • Gt Yarmouth
    • Ipswich
    • Kings Lynn
    • Norfolk
    • Norwich
    • Southend
    • Suffolk

     

    Contact:

    Tania Woodgate – Deputy CEO

    Clare Whalley – Services Co-ordinator

    DDI: 07713 307636

    Office: 0845 3727701

    [email protected]

    [email protected]

     

     

    National Probation Service – East of England (Essex and Norfolk/Suffolk)

    Delivery locations:

    • Colchester
    • Grays
    • Harlow
    • Southend on Sea
    • Bury St Edmunds
    • Ipswich
    • Kings Lynn
    • Lowestoft
    • Norwich

     

     

    Contact:

    Essex: Adrian Saward email: [email protected]

    Telephone: 07526995715

    Georgina Self email: [email protected]

    Telephone: 07526995877

     

    Norfolk/Suffolk: Lilly Sage email: [email protected]

    Telephone: 07526992006

    Email:

    [email protected]

     

     

  • Separated Parent’s Information Programme (SPIP)

    Action for Children Services Ltd

    Delivery locations:

    • Great Yarmouth
    • Kings Lynn
    • Norwich

     

    Contact

    SPIP Co-Ordinator

    07525 731261

    [email protected]

    Family Action Relationship Support Services

    Delivery locations:

    • Bury St Edmunds
    • Chelmsford
    • Colchester
    • Ipswich
    • Leighton-on-Sea
    • Southend-on-Sea

    Contact:

    Ann Furminger (Tues Wed Thurs)

    Family Action Booking Line 1: 0207 241 7456

    [email protected]

 

A15 – Greater London

 

  • Improving Child and Family Arrangements (ICFA)

    Swan Family

    Contact:

    Lucy Glass

    07956 370905

    01322 618100

    [email protected]

    The provider may use one of the following sub-contractors, however, all enquiries/queries should be directed to the lead provider using the contact details above.

    Bold Moves

    EveryChild Services

    Helping Hands

    HOPE

    C4F (Centre 4 Families)

    Reality Family Support Services

  • Domestic Abuse Perpetrator Programme (DAPP)

    Domestic Violence Intervention Project (DVIP)

    Delivery locations:

    • North London – Holloway Road N7
    • South London – Bromley

    Contact:

    Family Court Team:  0207 593 0027

    General enquiries: 0207 633 9181

    [email protected]

    RISE Mutual CIC

    Delivery locations:

    • Kings Cross
    • Lambeth

    Contact:

    Bev Plunkett – Administrator

    Joanne Bertram – Service Manager

    Delivery queries: 0753 565 1784 – Bev Plunkett

    0770 312 3876 – Joanne Bertram

    Delivery queries: [email protected]

    Contract queries: mailto:[email protected]

    Secure email:  via Egress

  • Separated Parent’s Information Programme (SPIP)

    RCJ Advice

    Delivery locations:

    • Battersea
    • Bermondsey
    • Bromley
    • Croydon
    • Enfield
    • Finsbury Park
    • Greenwich
    • Hammersmith
    • Hayes
    • High Holborn
    • Ilford
    • Islington
    • Richmond
    • Romford
    • Twickenham
    • Walthamstow
    • Wembley
    • Whitechapel 

     

    Contact:

    Amanda Stewart

    0203 475 5080

    [email protected]

 

A16 – Surrey and Sussex

 

 

A17 – Kent

 

A18 – Hertfordshire, Buckinghamshire  and Bedfordshire

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