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Children and young people feedback line: 0808 175 3333

Corporate and business services

Corporate and business services

"When their experiences are unique,
your support will be exceptional,
be their voice"

Working for us in a corporate and business services role is very rewarding. 

Our purpose is to speak on behalf of children and young people to ensure their thoughts, wishes and feelings are heard in the family court. As the only organisation that does this kind of work, it is a privilege to be here. From customer services to communication professionals. From policy officers to IT technicians. These are just some of our vital corporate and business services roles. Everyone plays an important role in our work to help children and their families. 

We are committed to providing a healthy work environment and opportunities for career and personal development. 

A corporate and business services career with us means you will: 

Make a big difference 
We ensure children’s voices are heard in the family court, speaking up for them when big decisions are being made. This is what motivates us. It is our purpose to achieve positive outcomes that are in children’s best interests.  

Be supported  
To support over 140,000 children every year, we support each other every day. All our teams work collaboratively. Everyone plays a vital role so that together, we can do our best work. In return, we support you. We promote a good work-life balance, flexibility, and self-care. From learning and development opportunities to ensuring your health and wellbeing, you will be encouraged to ask for what you need and know we will do all we can to help you. 

Be trusted 
Everything we do is built to provide the best possible service to the children and families with whom we work. And we trust our people to deliver what is necessary to achieve it. Whether you are speaking to children and families in our contact centre, providing world-class IT solutions to enable our social workers to focus on children’s needs or providing HR support to our 2,500+ colleagues, your role is crucial. 

We have faith in your abilities. And of course, that trust extends to your career development. You will get the freedom to identify your own needs, ask for training or support to enhance your skills - and have the flexibility to work in a way that is right for you 

Be empowered  
We give children and young people the chance to share their unique thoughts, wishes and feelings. We build trust. We help shape futures. It is a privilege to do it, and even more so to do it together. We collaborate across offices, teams and business areas. We share knowledge. We adapt. We mentor. We provide the equipment you need. With that support behind you, you will feel empowered to help us to help children and young people. 

Watch our videos as colleagues give their insights into life at Cafcass


Jack Cordery, our National Director of Operations, shares his thoughts on working for Cafcass

A young girl sits and smiles while talking to a woman

Feedback from a child with whom we have worked

"My Cafcass worker helped me to understand about what was happening for my family and what would happen next. It was easy to talk to her - she's alright. I didn't know what she was going to ask me but it was good to talk about the things I like."

Find out why feedback is so important to us and how to provide it here