Our Corporate Management Team

Jacky Tiotto joined Cafcass from the London Borough of Bexley where she held the position of Director of Children’s Services for four and a half years. With statutory responsibility for all services to children, young people, schools, families and carers, she oversaw the directorate in its implementation of family and child-focused help, protection and care, which was judged ‘Outstanding’ by Ofsted in July 2018.
Jacky has previously held senior positions with Ofsted, the Department for Education, where she was the Senior Deputy Director for safeguarding and child protection, and as the Director for Children and Learners at Government Office London before its abolition in 2011. Jacky was the lead professional adviser for both the Laming and Munro reviews of child protection in England in 2007 and 2011 respectively.
Starting her career as a social worker in 1989, Jacky worked for London local authorities before becoming national adviser for children and adult services for the local government association and senior specialist for social care, education and health at the Audit Commission.

Julie Brown joined Cafcass in 2008 having worked in both Adult and Children’s Social Care for a number of years. Prior to that, she worked in the Probation Service before its national reorganisation. After qualifying as a Chartered Accountant in the early 1990s, she worked for several years in both practice and industry until 2001 when she switched to, and then stayed, working within the public sector.

Teresa Williams joined Cafcass in 2018. In addition to leading the development and implementation of Cafcass’ Strategic Plan, Teresa is responsible for private law transformation, chairs our Research Advisory Committee, and is Cafcass’ Senior Information Risk Owner. She is a member of the Family Justice Reform Implementation Group, Private Law Advisory Group and FDAC Advisory Group, as well as a Board Member of the Nuffield Family Justice Observatory.

Prior to joining Cafcass, Teresa was Director of Justice and Welfare at the Nuffield Foundation and spent 20 years as a policy analyst in the civil service, most recently as Head of Access to Justice Analytical Services and Chief Researcher at the Ministry of Justice.

Jack joined Cafcass in March 2021. He is a qualified social worker having worked initially as a probation officer. His experience includes time as a court welfare officer and children’s guardian, child advocate, social worker and social work manager for over 38 years.

Jack has a track record of improving the effectiveness of children’s social care services across a wide range of local authority areas through a focus on organisational and professional culture. As Director for Children and Family Services at Cornwall Council, Jack led Cornwall’s children’s social care service from ‘Inadequate’ to ‘Outstanding’. He was also part of the senior team that took Sheffield’s children’s social care services out of ‘special measures’.

Jack is passionate about improving the life chances of disadvantaged children and families through high quality and evidence-based practice. His own social work and management practice is rooted in a deep commitment to social justice and pro-social learning for families and colleagues.

Sarah Parsons has worked throughout her professional life in the Family Courts in England and has worked for Cafcass since its inception in 2001. She led Cafcass services in East Anglia and the London Private Law service until 2019. She is currently the Principal Social Worker and as Deputy Director for Improvement, leads Cafcass National Improvement Service, which includes audit, significant incident, feedback, and learning and development functions.  

Sarah played a key role in leading the development of the Child Impact Assessment Framework which includes the Domestic Abuse Practice Pathway and Guidance and has been part of the team developing and implementing the Together practice framework.