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Children and young people feedback line: 0808 175 3333

Our policies

A grandfather picks ups a smiling young boy

This page contains information about, and links to, the policies that govern the way we work with children and families.

Information on this page is important to children and families as it contains policies that explain what must be done when we work with you to ensure that everyone receives the same exceptional service from Cafcass. This page also includes guidance and protocols that we have agreed with partner organisations to improve the experience of children and families, which we are currently in the process of reviewing.