Cafcass policies

Our policies and procedures set out what should or must be done within different parts of our service to meet the needs of staff and the families and organisations that we work with. They help ensure consistency and promote good practice across our work. Service users and professionals may find them helpful to know what to expect from our service.

Service users may also see further detail on how we handle and protect personal information.


Cafcass’ operating framework was removed in October 2021. Any information within it that continues to apply to Cafcass is held in our policies and other resources for staff. Our practice policies are available below.


Policies and guidance

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