Transparency information

We publish as much information as possible to ensure it is readily available to the public to show who we are, what we do, and how we do it. This is called ‘transparency information’ or a Publication Scheme.


  • Who we are and what we do
  • What we spend and how we spend it
    • Financial statements: the Annual Report and Accounts contains an audited financial statement which sets out Cafcass’ end of year income and expenditure, balance sheet and related information. Financial reports can be found in our Board reports.
    • Monthly spend information: this shows monthly financial spend over £25,000, excluding transactions which are exempt for contractual or data protection reasons.
    • Procurement: this shows how we buy things and what our current contracts are.
    • Gifts and entertaining policy: this sets out how Cafcass complies with government accounting and Treasury rules when receiving or providing gifts and/or entertaining.
    • Anti - Fraud policy and  Fraud policy: appendix 1 – guidance for staff and Cafcass policy.
    • Invoice standards – guidance for staff on the minimum standard required when completing and processing invoices.
  • What our priorities are and how we are doing?

    Our priorities are set out in strategic plans, which describe our commitments and aspirations for our service delivery to children and families, and for our staff.

    We report on our performance annually to Parliament through annual reports. Other reports also show how we are doing, such as the Chief Executive’s reports to the Cafcass Board, and Ofsted’s reports from its inspections.

    Trade Unions partnership agreement: this outlines how Cafcass and the Trade Unions will work together to promote effective partnership working on the workforce implications of policy and change programmes.

  • Our policies and procedures

    Operational policies and procedures: these set out the policies all staff must be fully conversant with in the course of their work. Please note that some of the material in this class is derived from documents which we consider to contain exempt information. Typically, information may be withheld if its release would compromise the health and safety of staff or national security.


    HR policies

  • Lists and registers

    Datasets: these show statistics relating to care and private law applications at national and local levels.

    Research: this shows research reports completed by Cafcass or involving Cafcass staff or data.

    Consultation responses: this shows our responses to consultations that relate to our role in the family justice sector, social workers, or the children and families we work with.

    Disclosure log: this shows our responses to previous Freedom of Information requests.

    Data protection register: this describes in very general terms the personal data which is processed by Cafcass. For current registration details please see the Information Commissioner’s Office (ICO) website:

    Contracts: this shows the contracts currently held by Cafcass.

  • The services we offer

    Leaflets: hard copy leaflets available to children and parents outlining Cafcass’ services.

    Resources for parents and carers

    Resources for young people

    Resources for professionals

    Commissioned services: information on Cafcass’ role relating to a range of services available for families that are separating to help ensure that contact is safe and to help encourage cooperative parenting after separation.

  • Cafcass gender pay gap reporting

    In line with UK legislation as a public-sector organisation employing more than 250 staff, Cafcass is required to report on our Gender Pay Gap. This must be reported by no later than 30 March 2020 and is based on a snapshot of workforce data as at 31 March 2019. Gender Pay Gap reporting is required to include the following six measures:

    1. Mean Gender Pay Gap – The difference between the mean hourly rate of pay of male employees and that of female employees
    2. Median Gender Pay Gap – The difference between the median hourly rate of pay of male employees and that of female employees
    3. Mean Bonus Gap – The difference between the mean bonus pay paid to male employees and that paid to female employees
    4. Median Bonus Gap – The difference between median bonus pay paid to male employees and that paid to female employees
    5. Bonus Proportions – The proportions of male and female employees who were paid a bonus during the reporting period
    6. Quartile Pay Bands – The proportions of male and female employees in the lower, lower middle, upper middle and upper quartile pay bands


    Gender Pay Gap figures show the difference in average pay between all men and women in the workforce. This is different from Equal Pay which compares pay between individual men and women doing the same jobs, similar jobs or work of equal value. Cafcass is committed to ensuring Equal Pay and operates a multi-factor job evaluation scheme to ensure this is achieved.

    Cafcass gender pay gap – 31 March 2019

    Mean Gender Pay Gap 1.0%
    Median Gender Pay Gap 0.0%
    Mean Bonus Gender Pay Gap 54.8%
    Median Bonus Gender Pay Gap 51.2%
    Proportion Receiving Bonus Payment Male 0.6% Female 1.5%
    Quartile Pay Bands
    Lower 19.1% 80.9%
    Lower middle 13.9% 86.1%
    Upper middle 14.9% 85.1%
    Upper 19.1% 80.9%
    Cafcass’ Gender Pay Gap Reporting for 2019 shows that across our whole workforce, our female staff on average earn 1.0% less per hour than male staff. This is a reduction from 2.0% the previous year. For staff in the middle of the workforce (median average) there is no difference in pay for either gender. This is the same as the previous year. Only a very small number of staff within Cafcass are eligible to receive any form of bonus, which also includes any additional attraction and retention payments. Female staff are more likely to receive a bonus, but on average male staff receive bonuses which are 54.8% higher than their female counterparts. This large difference arose in 2019 because only two male staff received any form of bonus, one of whom was a senior executive and this significantly affected the average values.
    The Cafcass workforce as at 31 March 2019 was 83.6% female and 16.4% male. The significant majority of our staff are undertaking frontline social work roles, and our gender distribution is generally in line with the wider social work sector.

    Cafcass whole workforce

    Illustration of woman

    Illustration of man



    Gender pay differences are not prevalent across the whole workforce but are contained within specific groups. Our pay quartile data does demonstrate that male staff are proportionately slightly more likely to occupy more senior managerial roles although these differences have been eroded over the last two years.
    Within social work roles, which make up the significant majority of the workforce, female staff occupy 81.8% of senior management roles which is far closer to being representative of the gender distribution for the workforce as a whole.

    Cafcass social work management roles

    Illustration of woman

    Illustration of man18.2%


    Cafcass does and will always ensure that our staff have the same opportunities for professional and career development regardless of gender. For example, colleagues undertaking our Emerging Talent programme have been shown to have a measurably increased rate of promotion. Currently 87.4% of staff completing the programme are female.
    We provide training for managers in recruitment and selection to ensure decisions on appointments at all levels in the organisation are fair, transparent and free of any form of bias, including in relation to gender. Managers are also required to attend training which enables them to effectively support the performance and learning of all staff.
    We have received external recognition for our flexible working practices which enable all staff to balance their work alongside other commitments, including family, thereby removing barriers to career development and progression.
  • Copyright

    The copyright in the material listed in this Publication Scheme is owned by Cafcass, unless otherwise stated. Copyright protected material cannot be reproduced and used in a manner that would infringe copyright, for example, by making multiple copies and publishing and issuing these copies to the public. However, brief extracts of the material may be reproduced under the fair dealing provisions of the Copyright, Designs and Patents Act 1988 (sections 29 and 30) for the purposes of research, private study, criticism, review and news reporting. Details of the arrangements for reusing Cafcass material can be obtained by contacting us at the above address.

    Some of the material in this Scheme is subject to Crown copyright. Copyright protection in certain Crown copyright material has been waived and can be reproduced freely. Categories of material where Crown copyright protection has been waived include: government press notices, legislation, and explanatory notes on the legislation, ministerial speeches, consultation documents, documents featured on official websites (except where expressly indicated otherwise), headline statistics and unpublished public records.

    Copyright statement


  • More information about the Publication Scheme


    Under the Freedom of Information Act 2000, all public authorities have been and are obliged to adopt and maintain a Publication Scheme specifying: the classes of information that it publishes or intends to publish; the manner in which the information is or is intended to be published; and whether the material is intended to be made available to the public free of charge or on payment.

    The purpose of the Publication Scheme is to ensure that a large amount of information is readily available to members of the public, i.e. without the need for specific consideration under the Freedom of Information Act, and to inform the public of the extent of material that is available. By readily available we mean that the information is available on Cafcass’ website, may be purchased from Her Majesty’s Stationery Office (HMSO), may be obtained from a public library or will be supplied immediately on receipt of a letter or telephone call to Cafcass. We will aim to provide you with a response to any request for information under the Scheme within 20 working days unless an exemption applies.


    In what format is the information available?

    Information will be available initially electronically and if requested in hard copy. You can outline your specific request via our website form.


    Is there a fee to access this information?

    Our aim is to make information requested under the Scheme available free of charge via either electronic means or by hardcopy.


    What if you can’t find what you’re looking for?

    Cafcass aims to review the Publication Scheme annually as well as updating the Scheme on a regular basis. The information may also be available under our Disclosure log, which provides previous responses to Freedom of Information requests.

    If you still cannot find what you are looking for, please contact the Cafcass Freedom of Information Officer responsible for maintaining the Publication Scheme and make a Freedom of Information request. You can do this via our website form.

  • Exemptions

    Some exemptions may apply: The Cafcass Publication Scheme lists information that we either have made a commitment to make available, or are required to do so, except where we consider release would cause significant harm. We must also comply with the requirements of the Data Protection Act 2018 and the General Data Protection Regulation and respect the privacy of individuals. In some instances you will find documents made available under this Publication Scheme will have gaps in the text. This is because the information would cause significant harm if released and falls within an exemption. Where this is the case the document will be clearly marked to show where the information has been removed and the exemption used.

    If you have any queries or concerns about the use of an exemption, please contact the Governance team at [email protected].

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