Contact Us

Use this page to find the best contact in Cafcass for your question. Please note that Cafcass cannot give legal advice, information about specific cases to non-parties or advice on your personal circumstances.

You may also find our frequently asked questions page useful.



Speak to someone about your case with Cafcass


  • Phone: 0300 456 4000 – The Cafcass call centre is open 09:00 – 17:00 Mon – Thursday and 09:00 – 16:30 Friday (excluding bank holidays).
  • Email: [email protected].


General questions about Cafcass





If you have a question about a role or need to talk to someone about the application process email:


Requests for information


Please visit our Freedom of Information (for organisational information) and Subject Access Requests (for personal data) page.

Freedom of Information and Subject Access Requests


Press enquiries



Our National office


Cafcass National Office, 3rd Floor, 21 Bloomsbury Street, London, WC1B 3HF


Digitisation Service Royal Mail address


Cafcass has one Royal Mail address for the central receipt of court orders, returns from PNC checks and returns from local authority checks. This address is:

Cafcass, PO BOX 4852, Slough, SL1 0DQ


Digitisation Service DX address


Cafcass has one DX address for the central receipt of court orders, returns from PNC checks, and returns from local authority checks. This address is:

DX 42260



Resources for parents and carers

Resources for young people

Resources for professionals



Find your local Cafcass office

Use this page to find the address of your nearest Cafcass office. All local Cafcass offices may be contacted via the main Cafcass telephone number: […]

Feedback and complaints for adults

If you would like to make a compliment about our work or about someone who works for us, please tell us. You can either tell […]

Feedback and complaints for young people

We really want to know what you thought about the work that we did with you. This is so we can improve the service we […]

Cafcass social media community guidelines

Cafcass’ social media accounts are managed by the Cafcass Communications team and are used to share the following: information about the organisation, including news, blogs […]

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